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FYI & Tkm Courses

Online On Demand: Handling Data Subject Access Requests (E-Learning)

Online On Demand: Handling Data Subject Access Requests (E-Learning)

Regular price £125.00 GBP
Regular price Discount £125.00 GBP
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Price excluding VAT

If you are booking multiple delegates on a course, please add their contact details to the order notes.

Product Overview 

  • An introduction to handling data subject access requests within your organisation.
  • Flexible online, on demand learning.
  • Approx. 3 hours of pre-recorded content and activities available on our learning management system 
  • Topics include recognising data subject access requests, handling a request, the information search, withholding information and other rights, as well as what happens when things go wrong. 
  • The course must be completed 2 months from the date of purchase.
  • Please note, for international orders, shipping will be calculated at checkout.

For further content information or if you are interested in this course for your organisation, please contact us about customisation and multiple user licenses. 

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Content Preview

The video below is the introduction for the course - it provides an overview of the resources you'll have available to you and introduces you to what the course covers.

Course Level

Intermediate, broadly equivalent to learning at SCQF Level 5 to 6.

Course Overview

This course is designed to support colleagues who are actively involved in handling Subject Access Requests and who already possess a good general understanding of data protection law.

Article 15 of the UK GDPR (and for personal data processed for law enforcement s.45 Data Protection Act 2018) provide wide ranging rights of access to personal data. The course explores the scope of subject access rights and looks at the practicalities of complying with requests, ICO guidance and best practice.

All online and on demand products are provided through our learning management system and it can take up to 48 hours to create your account following receipt of your order.

Course content

Key concepts and law

Key concepts, definitions and understanding what information is in scope of a SAR. Contents of ICO guidance. Overview of other subject rights.

The information search

Conducting a robust but proportionate information search. Narrowing the request. Search audit trail.

Handling requests

Checking ID. Third party requests. Tracking, monitoring and managing the process. Timescales. The information search. Content of responses. Rights of appeal to the Information Commissioner.

Exemptions and redactions

Overview of key exemptions from the rights of access in the Schedules of the Data Protection Act 2018, the concept of manifestly unfounded and excessive requests and the practicalities of redaction.